CIVIKA, the app that transforms how you discover a city

At a time when urban destinations are trying to balance tourism with local life, CIVIKA steps in to change the game with a clear, transformative purpose. This new conversational web-app redefines the way tourists explore cities, connecting them in real time to authentic, sustainable, and carefully curated experiences.

And the best part? No downloads needed. Just scan a QR code, talk via WhatsApp… and let the city talk back.

What is CIVIKA?

CIVIKA is a travel web-app that blends conversational AI, geolocation, and user-generated content from the local ecosystem (hotels, shops, tourism offices, guides, etc.) to offer instant, personalized recommendations.

It’s not just another app. Not a directory. Not a faceless chatbot.
It’s your local digital concierge.

Its goal is clear: provide tourists with a unique, tailored and ethical experience, while boosting visibility for sustainable local operators.

What problem does it solve?

For tourists:

• Too much generic info on Google or TripAdvisor.
• Frustration when trying to find things to do without falling into clichés.
• Few truly human or personalized recommendations.

For local operators (hotels, shops, guides):

• Low visibility on massive global platforms.
• Technical challenges in reaching digital travelers.
• Lack of sustainable loyalty-building tools.

CIVIKA solves all of this with a smooth, human and efficient digital experience, with no friction, no downloads, and no opaque algorithms.

How does it work?

Super easy:

1. The tourist arrives at the hotel or destination.
2. They scan a QR code in the room, lobby, or on the street.
3. A WhatsApp conversation opens, where they can ask for help, ideas or tips.
4. They receive natural, personalized responses tailored to their profile, language, location and time of day.
5. They can book, explore, discover, and decide — all within the same chat.

The app also adapts to the tone and values of the operator (hotel, city, tourism office), keeping the experience both coherent and flexible.

What makes CIVIKA unique?

• WhatsApp-based interaction: no app installation, zero barriers.
• Sustainable recommendations: local businesses, uncrowded spots, conscious mobility.
• Instant activation: just scan and go.
• Curated by humans, validated by AI: real value, no clutter.
• Multi-tenant architecture: works across hotels and destinations.
• Inclusive and accessible: from easy-reading versions to multilingual options.

Very soon, you’ll find CIVIKA active in hotels, destinations and urban hotspots across multiple cities.